Terms and conditions
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Pine Lodge Bed & Breakfast

Terms and conditions.
Please read, as any booking made via the internet will be subject to these listed below.
 
  1. INSURANCE.    It is recommended that you purchase holiday insurance to cover all personal possessions, cancellation/curtailment and travel expenses.
  2. PETS.  No pets are permitted in any caravan except dogs in the nominated dog friendly caravans. If pets are found in your caravan without prior agreement, you will be asked to leave and your holiday will be forfeited.
  3. SMOKING. All caravans are no smoking zones! Guests are requested to smoke outside.
  4. PARKING. Parking of cars is either alongside the caravan, in a designated area near the caravan or in the park carparks. The site speed limit is 10 miles per hour and all cars must be taxed, insured and roadworthy.
  5. BOOKINGS.   Your booking will be treated as provisional and held for 10 working days pending receipt of deposit. If the deposit is not received and alternative arrangements have not been made, the holiday will be re-advertised.  All deposits are non-refundable. The balance is due eight weeks before the holiday commences, unless other arrangements have been made.  If the holiday is booked withing eight weeks of the start date, then payment is required in full.
  6. CANCELLATION.  Cancellation must be notified in writing and the date of receipt of the written cancellation will be deemed as the date of cancellation.  If you cancel more than eight weeks before the start of your holiday, you will only lose your deposit. If you cancel 56 - 42 days defore the start date of your holiday you will lose your deposit and 40% of the holiday cost, if you cancel 41 - 21 days before the start date of your holiday you will lose your deposit and 60% of the holiday cost, if you cancel within 20 days of the start date of your holiday you will lose 100% of the cost.
  7. BEDDING.  All caravans are equipped with duvets and pillows. Bed linen can be hired if required. If no bed linen is hired you are required to provide your own linen. It is a requirement that bed linen is used on all beds that are being slept in.
  8. NO BOOKINGS ARE PERMITTED FROM SINGLE SEX PARTIES, OR GROUPS WHERE ALL OCCUPANTS ARE UNDER THE AGE OF 21.
  9. THE HIRER OF THE CARAVAN MUST BE OVER THE AGE OF 21 AND MUST OCCUPY THE CARAVAN FOR THE DURATION OF THE HOLIDAY UNLESS BY PRIOR ARRANGEMENT THIS IS WAIVED.

Sally and Barry Woods, 21 Ferguson Close, Ottery St Mary, Devon. EX11 1ER.
Tel: 01404 815447